Frequently Asked Questions (FAQs)
You can place your order directly through our website by selecting your desired items, adding them to the cart, and proceeding to checkout.
Orders can only be canceled within 24 hours of placement. Please contact our Customer Care Team at:
- Phone: +92-317-0105608
- Email: support@lyraxa.com
Modifications can be made within 24 hours of placing the order. Reach out to our team to request changes.
Yes, we deliver across Pakistan through trusted courier services.
Standard delivery times are 3-5 working days for major cities and 5-7 working days for other areas.
Delivery charges vary based on your location. Standard rates are displayed at checkout.
Yes, once your order is dispatched, we will share a tracking number with you via email/SMS.
We accept Cash on Delivery (COD).
Yes, COD is available for orders across Pakistan.
Items can be returned or exchanged within 7 days of delivery. For details, visit our Return Policy page.
Contact our Customer Care Team via:
- Phone: +92-317-0105608
- Email: support@lyraxa.com
and we’ll guide you through the process.
For defective or incorrect items, we cover the shipping cost. Otherwise, return shipping costs are the customer’s responsibility.
Yes, we follow standard size charts. For accurate fitting, refer to our Size Guide.
If an item is out of stock, please check back later, as we frequently update our inventory.
Currently, we don’t offer customizations. Stay tuned for updates!
We are an online-only brand, offering convenience and quick access to our products.
You can reach us at:
- Phone: +92-317-0105608
- Email: support@lyraxa.com
